Fix Outlook Search not working

Search indexing not working on Outlook can lead to hiccups while trying to load emails, or may even freeze Outlook. Microsoft acknowledged this issue, saying that POP and IMAP account users may face this issue if their emails are stored locally in PST files. Let us now look at how this issue can be fixed on a Windows computer.

1] Run the Windows Search & Indexing Troubleshooter

The first thing you should try is running the Search & Indexing troubleshooter available for use in Windows Settings. This can help you shell out the reason behind Outlook’s Search Indexing not working, and even fix it.

Wait for the troubleshooting process to finish, after which Windows may detect the problem causing Outlook Search Indexing to not work and also implement a fix for the same. If this yields no result, then you’re suggested to opt for one of the other methods suggested below. Read: Search Indexer always Resetting & Restarting after reboot.

2] Verify the indexing status on Outlook

Another possible reason for Outlook’s search not working can be an error from Outlook’s end. Thus, you’re also recommended to verify the Outlook indexing status. Read: Windows Search Failed to Initialize

3] Ensure that Windows Search is enabled

Another key factor to avoiding the issue in question is to ensure that the Windows Search services are up and running. This can be done through the services manager.

Now, restart your computer and check if there is still a problem with the search option in Outlook. Read: How to remove Metered connection warning in Outlook

4] Rebuild the Windows Search Catalog

Another way to try and fix Outlook’s search indexing not working is to rebuild the existing search catalog of all the data that was previously searched for on Windows. You can do that via the Indexing Options.

Once it is done, recheck with your Outlook if its search indexing has started to work or not. TIP: Indexer Diagnostics Tool will help fix Windows Search Indexer problems.

5] Modify Windows Indexing Options

Indexing on Windows is the process by which files, messages, and other data are cataloged on a computer. It’s a way of making searching for items easier on your PC. Sometimes, tweaking these Indexing Options on Windows can also do the trick for you with the Outlook error in question.

If none of the above-mentioned solutions are of any help to you, then your last option is to initiate an online repair of the Microsoft Office Suite.

6] Repair the Microsoft Office Suite

To repair the Microsoft Office Suite application on your PC, follow the steps below:

Wait a while for this process to complete, and once it is, restart your computer to repair and take effect. Hopefully, this would resolve any issues you’re facing with your Outlook’s Search Indexing. We hope that our comprehensive guide through Outlook’s Search Indexing problem would help you resolve all issues relevant to it.

Another common issue related to Outlook that users faced, was after installing the Windows 10 update KB5008212 or upgrading to Windows 11, where Outlook didn’t show the most recent emails received on its search results. This issue mainly affected users that had POP, IMAP, and offline Exchange accounts. Microsoft acknowledged this problem and rolled out updates for the same in their March 2022 updates for Windows 11.

How can I tell if Outlook is indexing complete?

If you think that Outlook hasn’t indexed all your items, i.e., upon performing a search, you get a result saying that the item wasn’t found, then you can troubleshoot the indexing function. To do that, open Outlook and click on the Search Box. Click on the Search Tools drop-down here, and further click on Indexing options. If all items have been indexed properly, you’ll see the message “Outlook has finished indexing all of your items. 0 items remaining to be indexed.” pop up. If not, wait for a few minutes for the unindexed items to get registered in the index.

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