Keyboard & Mouse won’t respond after waking Computer from Sleep Mode
The following solutions may help you resolve the problem:
1] Check if the device is allowed to wake the computer
If the device is not allowed to wake the computer, it will not respond after the sleep mode. Hence, check whether your USB device is allowed to wake the computer or not. This method has fixed the issue on the computers of many users.
Follow the steps written below: Repeat the same steps to check the Power Management settings for the external USB keyboard. But this time, you have to expand the Keyboards node in step 3 above.
2] Run Hardware and Devices Troubleshooter
Connect your USB mouse and keyboard and run the Hardware and Devices Troubleshooter and see if it helps. The Hardware and Devices Troubleshooter is not available in the Windows 10 Settings app. Hence, you have to run a command in the Command Prompt to launch it.
Launch the Command Prompt and paste the following command into it. After that, press Enter. This will launch the Hardware and Devices Troubleshooter on Windows 10.
3] Reset the Power options settings
If the above method did not solve your issue, you can try to reset the Power options settings. Follow the below-listed steps: Click on the Taskbar search icon. Type cmd and press Enter. This will launch the Command Prompt. Copy the following command and paste it into the Command Prompt and hit Enter. Wait till the command is executed. After that, close the Command Prompt. Check if the issue is solved.
4] Update or reinstall keyboard and mouse drivers
Sometimes, the issue occurs due to outdated drivers. Hence, in this case, updating the keyboard and mouse drivers can help. The below-listed steps will help you with that: Repeat the same procedure explained above to update the USB mouse drivers. But this time, you have to expand the Mouse and other pointing devices node in step 3 above. If updating the drivers does fix the issue, try reinstalling the drivers. For this, first, uninstall the drivers of the mouse and keyboard from the Device Manager and restart your computer. After restarting the device, Windows will install the latest driver automatically. The steps are the same to update or reinstall the touchpad driver.
5] Reset BIOS to default
If none of the above methods helped you fix the issue, you can try to reset your system BIOS. Hope something helps. Related posts:
Computer not recognizing Monitor, Keyboard or Mouse.Mouse Pointer lags or freezes on Windows 11/10.
