Remote Assistance Support from Microsoft
It is interesting to know that Microsoft Support uses the Enterprise version of LogMeIn Rescue as the primary Remote Desktop Assistance tool to troubleshoot and resolve customer issues. LogMeIn (LMI) Rescue is a 3rd party remote assistance product currently used to provide remote support to Microsoft customers. That said, before you go ahead, you may want to keep a few things ready to help the support and make the overall experience even better.
That said, follow the steps as mentioned below:
The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, and once the support is clear that the situation may not be resolved without remote support, you will be given a six-digit code. Make sure to note it down carefully.
Once you note that, open this Microsoft.com linkClick on the, I accept button.Next, enter the 6 digit code,Finally click on the Connect to technician button.
It will connect you to a technician who can do the job for you. Since LogMeIn doesn’t install any software on the computer, it makes sure the preference to take a screenshot will already be taken. However, make sure to keep everything closed while the support is helping you. I hope the post helps you connect to Microsoft support to get your problem sorted. If it doesn’t, then you can also contact Microsoft Support via Phone Number, Live Chat, Email, etc.
