Couldn’t download Windows 11/10, Error 0x80072ee7

Though you may have received the error while using the Upgrade Assistant, this error can typically arise when you are using Windows Update or updating your Windows Store apps too.

1] Try again

The first thing you want to do is to click on the Try again button. Chances are that the tool will be able to carry out the updating process successfully this time.

2] Use administrator account

Make sure you are logged into your administrator account when you run the tool and disable your antivirus software before you begin.

3] Clear Windows Update cache

If that does not help, clear the contents of the SoftwareDistribution folder and try again.

4] Run Windows Update Troubleshooter

If you still face issues, run the Windows Update Troubleshooter.

5] Use an alternative method to update

Use Media Creation Tool or download the Windows ISO, create an installation media instead and try to update your computer. There are some generic troubleshooting steps mentioned here on our site as well as here in Microsoft’s KB883821 for Microsoft Update. See if they apply to your scenario and operating system. All the best.