Error Code 39, Windows cannot load the device driver as it may be may be corrupted or missing
This Device Driver error occurs when there is a driver issue or when the device is misconfigured on the software level during the setup. Follow these suggestions to fix the problem. You will need admin permission to execute the suggestion. Also, ensure to create a system restore if something goes wrong and you cannot access the PC.
1. Reinstall the Device
When you connect a device to Windows PC, it automatically detects and installs the most compatible driver. It ensures when the device is reconnected again, it is ready to use. To reinstall, you will need to remove the device from the system and make Windows detect it again.
Open Power Menu (Win + X) and then press M to open Device ManagerLocate the USB device, and right-click on it.Click on the Uninstall option from the context menuRestart the PC and then replug the hardwareWindows will detect the device again and install the required driver.
Check if the issue has been resolved. 2. Update the USB device driver Even if it’s a standard USB driver, a driver is associated with it. If you have a storage drive, a camera, or anything with a USB interface, it would be best to update the drivers. The right path to updating the drivers would be to download them from the OEM website instead of Windows Update. The former method ensures you get the latest version and the compatible one. Most OEMs offer software that can help you keep the device updated. Read: Windows cannot load the Device Driver for this hardware because a previous instance of the Device Driver is still in memory (Code 38)
3. Replace the Hardware
If none of these work, it would be best to try the same device on another computer and check if it works. If not, then it’s a hardware issue. If your device is under warranty, you can contact customer support and get a replacement. If it’s not, customer support may help you get it fixed for a price. Read: A driver can’t load on this device in Windows 11
4. Disable Memory integrity
Open Windows Security and navigate to Device Security > Core isolation and turn off Memory Integrity. Now try accessing the USB device, and if it loads, then the problem is with the driver, and you need to find a driver and install it. Memory integrity prevents attacks from inserting malicious code into the high-security processes. If Windows Security finds the driver with an incorrect signature, then it’s a problem. It doesn’t indicate that the driver is malicious but it could be that the driver is outdated, and needs an update.
How to fix Error 39 if I can’t find the device?
If you are unable to find which device is giving this error, then you need to uninstall every device under the Universal Serial Bus controllers hardware category in Device Manager. Then use the Scan for hardware changes to redetect the device so Windows can reinstall the devices.
What does Error Code 38, Previous instance is in memory mean?
If you receive this error Windows cannot load the device driver (Code 38) in the Device Manager, it means that a previous instance of the device driver is still in memory. Every time a device is used, the driver is loaded into memory, and then unloaded. This error may occur if the OS loads the unwanted driver or fails to unload the driver. mean?
