Error 0211: Keyboard not found
If you’re faced with this issue, you can try our recommended solutions below and see if that helps to resolve the issue. Let’s take a look at the description of the process involved concerning each of the listed solutions. Before you begin, you might want to check if your firmware is updated.
1] Clear CMOS
This solution requires you to clear CMOS to reset the BIOS. If the error is due to a misconfigured BIOS setting, resetting BIOS to its default values will most likely fix the issue. You can reset the BIOS setting to its default values by removing and re-inserting the CMOS battery. The CMOS battery is flat and round in shape. It looks like the ones used in electronic toys and watches. If it’s not removable, don’t try to remove it; instead, reset the BIOS from within the BIOS environment. To clear the CMOS on your Windows 10 notebook, do the following: You may require the services of a hardware technician.
Turn off all peripheral devices connected to the computer.Disconnect the power cord from the AC power source.Remove the computer cover.Find the battery on the board. The battery may be in a horizontal or vertical battery holder, or connected to an onboard header with a wire.
If the battery is in a holder, note the orientation of the + and – on the battery. With a medium flat-blade screwdriver, gently pry the battery-free from its connector. If the battery is connected to an onboard header with a wire, disconnect the wire from the onboard header.
Wait one hour, then reconnect the battery.Put the computer cover back on.Plug the computer and all devices back in.Power on the computer.
The computer should boot normally without the error. If not try the next solution.
2] Check if keyboard is short-circuited
Follow the instructions on the laptop manufacturer website for the removal of the keyboard in terms of removing the screws only. Remove the battery from the bay and make sure you’re grounded before fiddling. Remove the screws on the back of your laptop. Do not actually disassemble the notebook, just remove the screws. Replace the battery and turn your system on and see if it works. If it does not, this fix is not for you. But, If it works, turn it off again and remove the battery. Re-insert the screws which are in a line towards the front of the case. Replace the battery and turn your system on. If it works, then the keyboard was short-circuited by the single screw in its middle which holds it in place. Your system will operate fine without that one screw as the keyboard is being held in by the wrist-rest’s screws as well.
3] Perform System Restore
Now, this may or may not help, but it’s worth trying. When you encounter this error, the keyboard becomes unresponsive and the only way to escape from the error message is switching the system off as Windows 10 boot halts at this point. If you have no idea what changed that might have ended up interfering with the keyboard, you can perform System Restore but this time the procedure is for when you can’t boot to the desktop in Windows 10 as with this case. Hope this helps! Related post: Laptop keyboard not working on Windows 10.
