Allow users to handle Office file sync conflicts
OneDrive protects its users’ work through advanced encryption while the data is in transit and at rest in data centers. However, during syncing some conflicts can occur between Office file versions.
To allow users to handle Office file sync conflicts, do the following: When you enable this setting, users can decide if they want to merge changes or keep both copies.
You can also enable this setting using the Registry Editor. Open the Windows Registry Editor by pressing Win+R in combination to bring up the Run dialog box. Type regedit.exe in the empty field of the box and press Enter.
Now, navigate to the following path address – In the right pane look for the following entry – EnableHoldTheFile. When found, double-click the entry to edit its value. Change the DWORD value to “00000001”. Close the Registry Editor and exit. Restart your computer. When you disable this setting, the Sync conflicts setting on the Office tab is also disabled, and when a sync conflict occurs, both copies of the file are kept. So, this is how you can handle Office files conflicts whenever they occur during syncing in OneDrive.